Terms of Service

Last updated: October 4, 2026

1. Overview

This website (aleinaornament.com) is operated by Aleina Ornament, a trade name of TORRUNA LLC, 5835 Callaghan Rd., STE-204 2232, San Antonio, Texas 78228, USA. Throughout the site, the terms "we", "us" and "our" refer to Aleina Ornament. By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service, including the policies referenced here. If you do not agree, please do not use our site. Our store is hosted on Shopify.

2. Online store terms

By using this site you confirm that you are at least the age of majority in your state, or that you have the consent of a parent or guardian. You may not use our site or products for any illegal or unauthorized purpose, and you must not transmit any viruses or code of a destructive nature. A breach of these Terms may result in the termination of your access.

3. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including payment card information) may be transferred unencrypted over various networks; payment card information is always encrypted in transit. You agree not to reproduce, copy, sell, resell or exploit any portion of the site without our written permission.

4. Accuracy of information

We try to keep the information on this site accurate and current, but we do not guarantee that it is complete or error-free. We may correct errors, inaccuracies or omissions, including in product descriptions, pricing, promotions and shipping information, and may cancel or change an order if information is inaccurate, even after you have placed it.

5. Products, personalization and colors

All of our products are personalized and made to order. You are responsible for checking the names, dates, text and any other details you submit, because we produce your item exactly as submitted. Colors on your screen may differ slightly from the printed product. If you upload a photo or image, you confirm that you own it or have permission to use it, and you grant us a limited license to use it only to produce your order. We may decline or ask you to change an image or text that is unlawful, offensive, infringing or too low in quality to print well.

6. Prices and billing

Prices are in U.S. dollars and may change without notice. Taxes and shipping, if any, are shown at checkout. We may refuse, limit or cancel any order, including orders that appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information.

7. Shipping, returns and refunds

Shipping, returns, replacements and refunds are governed by our Shipping Policy and Refund & Return Policy.

8. Intellectual property

The content of this site, including designs, text, graphics and logos, belongs to Aleina Ornament or its licensors and may not be copied or used without our written permission.

9. Third-party tools and links

We may provide third-party tools or links to third-party websites that we do not control. We are not responsible for their content, accuracy or practices, and you use them at your own risk.

10. Reviews, comments and feedback

If you send us comments, reviews or suggestions, you agree that we may use, edit, publish and distribute them without obligation to you. You are responsible for what you submit, and it must not be unlawful, abusive, misleading or infringe anyone's rights.

11. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Prohibited uses

You may not use the site or its content for any unlawful purpose; to infringe intellectual property rights; to harass, abuse or discriminate against others; to submit false or misleading information; to upload malicious code; to collect others' personal information; to spam, scrape or crawl the site; or to interfere with the security or operation of the site.

13. Disclaimer of warranties and limitation of liability

We do not guarantee that your use of the site will be uninterrupted, timely, secure or error-free. Except as expressly stated by us, the site and all products and services are provided "as is" and "as available". To the maximum extent permitted by law, Aleina Ornament, TORRUNA LLC and their owners, employees and suppliers are not liable for any indirect, incidental, special or consequential damages, including lost profits or revenue, arising from your use of the site or products. Some states do not allow certain limitations, so some of these may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Aleina Ornament, TORRUNA LLC and their owners, employees, suppliers and service providers from any claim or demand, including reasonable attorneys' fees, made by a third party due to your breach of these Terms or your violation of any law or the rights of a third party, including claims about images or text you submit.

15. Severability, termination and entire agreement

If any part of these Terms is found to be unenforceable, the rest remains in effect. These Terms remain effective until terminated by you or us. Our failure to enforce a right does not waive it. These Terms and the policies referenced here are the entire agreement between you and us.

16. Governing law

These Terms are governed by the laws of the State of Texas and the United States.

17. Changes to these Terms

We may update these Terms by posting changes on this page. Your continued use of the site after changes are posted means you accept them.

18. Contact

Questions about these Terms? Email us at support@aleinaornament.com.